Policies

To protect every family and child’s right to privacy, no photography or filming of children is permitted from the viewing lounge. On the final week of classes in December and June, [...]

ILLNESS POLICY Please keep sick participant’s at home. The health and well-being of our team and KSG families is our top priority and we greatly appreciate our entire community respecting this [...]

CONTINUOUS MONTHLY PROGRAMS – ENROLLMENT POLICY We offer a continuous monthly programming model that runs during the months of September – June. We do not run regular classes or charge [...]

CONTINUOUS MONTHLY PROGRAMS – PAYMENT AND BILLING POLICY We accept the following payment methods: Online: Visa, Mastercard and E-check In House: Visa, Mastercard, Cash and Interac Debit. [...]

CONTINUOUS MONTHLY PROGRAMS – DISCOUNTS POLICY Multi-family: We offer a 5% discount for the second participant from the same family in the same month and a 10% discount for any additional [...]

CONTINUOUS MONTHLY PROGRAMS – CANCELLATION POLICY It is our aim to ensure the best possible experience for our entire community. If there is anything we can do to better meet your needs, [...]

CONTINUOUS MONTHLY PROGRAMS – REFUNDS & CREDITS POLICY Once classes begin, Kyle Shewfelt Gymnastics maintains a NO REFUND policy on all of our fees. There is a required monthly [...]

Gym Closures A list of gym closures due to Statutory Holidays or events will be posted on the KSG website under the schedules tab. If you are unsure, please call the gym or email us. Monthly [...]

CHILD ABUSE PREVENTION POLICY All staff must be Respect in Sport Certified and undergo a vulnerable sector Police Criminal Record Background Check before being employed at Kyle Shewfelt [...]

BEHAVIOUR & EXPULSION A participant may be expelled without refund or credit if their behaviour is abusive to classmates or staff. A participant may be expelled for destruction of equipment [...]