Policies

ILLNESS POLICY Please keep sick participant’s at home. The health and well-being of our team and KSG families is our top priority and we greatly appreciate our entire community respecting this [...]

CONTINUOUS MONTHLY PROGRAMS – ENROLLMENT POLICY We offer a continuous monthly programming model that runs during the months of September – June. We do not run regular classes or charge [...]

CONTINUOUS MONTHLY PROGRAMS – PAYMENT AND BILLING POLICY We accept the following payment methods: Online: Visa, Mastercard and E-check In House: Visa, Mastercard, Cash and Interac Debit. [...]

CONTINUOUS MONTHLY PROGRAMS – DISCOUNTS POLICY Multi-family: We offer a 5% discount for the second participant from the same family in the same month and a 10% discount for any additional [...]

CONTINUOUS MONTHLY PROGRAMS – CANCELLATION POLICY It is our aim to ensure the best possible experience for our entire community. If there is anything we can do to better meet your needs, [...]

CONTINUOUS MONTHLY PROGRAMS – REFUNDS & CREDITS POLICY Once classes begin, Kyle Shewfelt Gymnastics maintains a NO REFUND policy on all of our fees. There is a required monthly [...]

Gym Closures We follow the Calgary Public School’s weather closure schedule. A list of gym closures due to Statutory Holidays or events will be posted on the KSG website under the schedules tab. [...]

CHILD ABUSE PREVENTION POLICY All staff must be Respect in Sport Certified and undergo a vulnerable sector Police Criminal Record Background Check before being employed at Kyle Shewfelt [...]

BEHAVIOUR & EXPULSION A participant may be expelled without refund or credit if their behaviour is abusive to classmates or staff. A participant may be expelled for destruction of equipment [...]

SPECIAL NEEDS PARTICIPANTS We pride ourselves on creating an inclusive environment and we do our best to accommodate most situations. To ensure a safe and high-quality experience for all [...]